Privacy Policy

We may collect the following categories of information:

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  Identification and contact details:Name, company name, email address, phone number, postal/billing address.
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  Booking and payment information:Service details, transaction amounts, currency, partial card details (as returned by our payment processors), billing history, and other data related to payments and invoices.
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  Business information:Company details, service preferences, communication history, and notes needed to support your account or bookings.
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  Technical and usage data:IP address, browser type, device identifiers, pages visited, access times, referring URLs, and clickstream data collected through server logs and similar technologies.
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  Cookies and similar technologies:Information collected through cookies, pixels, and similar tools to operate the site, enhance user experience, provide security, and analyze site usage.

Where required by law, we rely on one or more of the following legal bases to process your information:

• Performance of a contract (to provide and manage our services).
• Compliance with legal and regulatory obligations.
• Our legitimate interests in operating, improving, and securing our business and services.
• Your consent, for example for certain marketing communications or optional cookies/analytics where applicable.

We process payments and manage financial data to support luxury ground transportation bookings for our clients. We take the security of your payment information seriously.

We do not sell your personal information. We share it only as needed to operate our business and provide our services. This includes sharing with:

• Payment service providers and gateways: Third‑party payment processors (such as Payoneer and other PCI‑DSS compliant providers) that securely process payments on our behalf.

• Hosting and IT providers: Companies that host our website, maintain our systems, provide backup and security, and support our infrastructure.

• Communication and analytics providers: Email, SMS, and analytics services that help us send messages, detect delivery issues, and understand website usage.

• Professional advisers: Auditors, accountants, and legal counsel where reasonably necessary for our business operations.

• Authorities and compliance: Law‑enforcement or regulatory authorities, courts, or agencies when required by law or to protect our rights, property, users, or others.

We retain your information for as long as necessary to:

• Provide services and maintain an accurate record of transactions and bookings.
• Comply with applicable laws, tax, accounting, anti‑fraud, and anti‑money‑laundering obligations.
• Resolve disputes, enforce our agreements, and protect our legal rights.

Retention periods may vary depending on the type of data and applicable legal requirements. Where information is no longer required, we will delete it or anonymize it in a secure manner.

Your information may be stored and processed in countries other than the one in which it was collected, including locations where some of our service providers or payment processors operate.

These countries may have different data‑protection laws, but we take appropriate safeguards to protect your information, such as using contractual protections and limiting access to those who need it for legitimate business purposes.

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction or update of inaccurate or incomplete information.
• Request deletion of your information, subject to legal and contractual restrictions.
• Request restriction of processing or object to certain processing.
• Request a copy of your information in a portable format.

To exercise these rights or ask questions about this Privacy Policy, contact us using the details in the Contact Us section below. You can also opt out of marketing emails at any time by using the “unsubscribe” link in those messages or by contacting us directly.

Our website uses cookies and similar technologies to:

• Enable core site functionality and security.
• Remember your preferences and improve your user experience.
• Analyze traffic and usage to help us understand how visitors interact with the site.

You can manage or disable cookies through your browser settings. If you choose to disable cookies, some features of the website may not function properly. Where required by law, we will request your consent before using certain non‑essential cookies or similar technologies.

We use technical and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration, including:

• Encryption and secure transmission of data where appropriate.

• Role‑based access controls and restricted access to personal information.

• Use of PCI‑DSS compliant payment processors for handling card data.

• Monitoring of systems for potential vulnerabilities and security incidents.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are intended for business users and adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as a prominent notice on our website or an email notification).